Ken Wilmot cares deeply about treating his customers well and delivering quality work.
Sometimes you just want the job done right. When Ken Wilmot started American Prestige Roofing in 1991, he decided to make sure to do things right. Born and raised in Utah, Ken worked for a roofing contractor during high school and beyond, learning the trade. He moved to Washington for a short period to learn welding which was in huge demand at the time. Realizing he didn’t enjoy the work, Ken moved back to Utah and decided to start his own roofing company. American Prestige Roofing was born and then in 2001 Ken brought in his brother Steve to be his partner and they have grown an incredible company.
There are two things at the heart of their business: treating people right and doing quality work that they can stand behind. Ken and Steve choose to hire differently than most roofing companies. Every one of their employees are United States citizens. Ken says this costs him more in wages but it is worth the expense. The crews just perform differently than most roofing companies. He says the most common comment of surprise he receives from customers is how clean their work is. Most roof replacements make a huge mess in the yard of the customer, yet American Prestige does not. They are extremely clean, you often cannot even tell they have been there when they leave…other than the nice new roof, of course.
One of the new trends in the market right now is roofing companies that claim they will re-roof a house in one day. Ken says this is a problem. The craftsmanship suffers when the jobs are rushed. It only takes three days to do things right and it is worth the extra two days. American Prestige’s focus is offering a quality warranty. He said most new roofs come with lifetime materials warranty from the manufacturers. The problem is manufacturers can void the warranty if the labor is deemed insufficient. This gives them a wiggle-out clause that could come back to haunt some homeowners who are left with a problem roof that is no longer covered. That is why Ken and Steve decided to match the manufactures warranty with their own Lifetime Labor warranty as well. He truly believes in standing behind his work and delivering the value the customer deserves. His 36 years in business and nearly perfect Google reviews are a testament to his ability to deliver on his promises.
In speaking with Ken I noticed he is a man of principles. He hires legally, he pays his people well, he does clean, quality work that he stands behind and he believes in treating people right. He loves our country and honors the men and women who serve in our armed forces. In fact, I am honored to have done business with him and to have had the opportunity to learn about American Prestige.